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  • Probably the last time I'll pick a spot "winging it." This was my first & last time here as the customer service is sub par. Upon arrival I was not greeted. There was a guy on the phone that pointed at a spot where I should park, then to my surprise he just walked away. Some other guy came over and told me he would be a few minutes. I was not provided any recommendations and after I gave the guy my order for the car wash, he failed to tell me where the waiting area was (I asked someone else since it seemed like he was too busy). My last straw was having to wait 40 minutes to get my car back. Since it was my first time, I was unaware that I had to go get my own car and that no one would tell me when it was done. So I sat there & watched about 3-4 people (who arrived after me) come & go, until I finally got frustrated & asked. The female cashier & Mark (I think that was his name?) were friendly, but unfortunately not enough to earn my return business. Please set better expectations & hire more people like Mark.
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