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  • My fiancé and I came here for Valentine's Day. It was our first time here and I must say I was very disappointed with the service. My fiancé called on Monday (two days before Valentine's Day) to find out if they do reservations on Valentine's Day for 8:30pm. He was told that he can call 45 mins ahead of time to place our name on the list. So he did just that... he called around 7:30pm to put our name on the list and the lady over the phone said that they can only take names 15 mins before arrival. My fiancé explained to her that, that's not what he was told and told him to call at 8pm. He called at 8pm and was put on hold for almost FIFTEEN MINUTES!!!!! We arrived around 8:30 and we still had to wait about 10-15 mins for our table. Fast forward, we got ordered our meal and our waitress forgot our drink!! I had one Tri Tip steak left and I gave it to my fiancé, the waitress was very nice enough to offer a new stone so the steak could cook faster, which was really nice of her. As for the food, it wasn't bad! The prices are pretty reasonable. I love the concept of cooking your steak just they way you like it! All in all, for a busy day like Valentine's Day, they should have been more prepared and organized.. The food wasn't bad, but the service made our first experience here not worth it. Maybe I'll give this place another shot.
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