Not impressed with this place compared to the other yogurt places; this really depresses me considering it's so close to my house! Ergh.
Anyways, the customer service was good enough for all that they do, which is greet you and take your money. I got the red velvet yogurt - blech - I definitely should have asked to try it first, but I didn't see the sample cups so I wasn't sure if that was an option. On top of the yogurt not being very good, the toppings were super lame. I tend to go for the fruit toppings, but these were NOT fresh and very limited in variety. I was just disappointed overall. The place down by Bed, Bath, and Beyond is at least slightly better, so I would definitely go there first.