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  • This is the worst maid service I have used in terms of logistics. The two ladies who came to clean the place did a wonderful job, and one spent about four hours there. They were very sweet. "Check Maid" itself (scheduling appointments, customer service, etc.) was awful. They charged me over $300 for a basic cleaning. I called a few times and did not hear back for 3 days and when I did hear back (after I called nationwide customer service), she apologized and told me she would refund me the difference, which she did. She also offered me 20% off my next cleaning, which was fine, but I still felt the way they handled it was awful. Either way, it was HORRIBLE customer service. The girl that kept answering when I called coped a huge attitude and acted as if I was an inconvenience to her by calling and asking why I was being charged double. There were other issues that just came up as well. Gosh, I would not recommend using this place. I would recommend to Check Maid that they hire a more competent staff who knows how to do their job properly.
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