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| - PROS: kid friendly, convenient location, friendly staff, FRENCH TOAST, COFFEE
CONS: bad service/poor training, mediocre food, frozen ingredients, uncomfortable seating when busy, odd ordering system
We went here for lunch on mother's day and I really wanted to like it, but it was just sub-par. The ordering system is rather odd (you order at the front, pay for your meal, then sit down... and then they bring it to you?) and inconvenient. Their staff were pretty pleasant but also undertrained.
After we ordered our food, we were served our coffee immediately... and then made to wait 25 minutes for the rest of our food. While we're waiting, the rest of the restaurant clears out, so there are very few orders being placed. When our food came, 3/4 dishes arrived. One person was just made to wait for their meal, which was very odd. We looked over to the kitchen after about 5 minutes of waiting on the last dish and the waiters were sitting and talking!
After my friend waved them down the dish finally came. We ordered a salad with chicken, two Italian eggs Benedict, and a tiramisu french toast. The french toast was AWESOME! Very sweet but that's to be expected. It was served on a giant piece of bread with delicious filling... yuuummmm!! As for the eggs Benedict, mostly mediocre. Their eggs were good but their hollandaise sauce was sub-par. Their salad was awful. Soggy lettuce, boring flavors. Plus their chicken was pre-frozen. Overall, that meal was 85$.
Maybe their pasta and pizza are better, but I came in with much higher expectations. I hope they can do better. If you want a good Italian brunch/lunch with fresh ingredients and good service, maybe look elsewhere.
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