CONSUMER BEWARE!!!! STAY AWAY!! I was buying a car online and Desiree Morales initially helped me that Sunday. John Hartley and I came to an agreement on the vehicle I was interested in buying that following Tuesday. On Wednesday I went to my bank per John Hartley's request and got all the loan information he requested and emailed it to him so we could finish the deal. I went out of my way to go to my bank so that I could personally email him the loan information and when I called Ash told me John Hartley was gone for the day and the car was already sold. I spent an enormous amount of time to do everything needed and you would think if another person was interested in the vehicle they would have the respect to call (me) the buyer and let me know we need to complete the deal because someone else in interested.
I have been buying cars for over 20 years and have never experienced such unprofessional conduct and disrespect for the consumer. WORST EXPERIENCE EVER!! BEWARE!!