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  • I have been coming here regularly since I moved to Shadyside in August. I had the worst customer experience here ever. I had made a 1pm appointment for my friend and I. We were not taken back for our pedicures until 1:25, walk-ins were taken before us. I have never had Peter before, but he started working on mine about 10 minutes later. About 5 minutes later this older woman walked in and was like I have an appointment with Peter at 1:45, I will wait. So Peter proceeded to rush through my pedicure and sat me down and was like let these dry and someone will help you with your manicure. There was no one else available, he took the older woman and proceeded to do her manicure and make small talk. I've never experienced such blatant ageism in my life. I explained to him that my money was just as green as hers, I had already waited 30 minutes to be seen, and then I was cast aside in favor of an older patron. Absolutely not. I will never go back, they've lost my patronage and friends that I have brought in with me. DO NOT GO HERE. Unless you are older, they apparently care about you more than us 20-somethings.
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