My experience was sort of hit and miss. The girl at the garden center cash register was like, what the heck. I asked for some help with two big old palms I was going to buy (I'm a plant hoarder, okay) and she just goes "I can't go back there." Which is fine, but she didn't offer me a solution other than telling me to get a dolly thing and get them myself. I wonder if she would've said the same to a lil' old lady? Then when I checked out I don't think she really even talked to me? It was awkward. Anyway, I put on my big girl panties and wheeled the palms out to my car and wrestled them into my trunk. (And later, up the stairs to my apartment. Independence!)
Then I needed some board and paint stuff... A lady way over at the "pro" section of the store by the lumber helped me out with a question I had and then called someone over to cut board for me. She was nice.The guy who cut the boards was great because he actually measured and put tick marks on the board where I wanted. At other Home Depots sometimes they just slice and dice and sometimes they cut things wrong or crooked. He even put the piece with the barcode on top for me!
I'd give them 5 stars if it weren't for garden center lady. I know she probably makes like, minimum wage, which sucks, but usually when you see another human you're like "hi" at least. Oh well.