I think this place is amazing. The management has always been helpful and informative. James sold me my membership, I didn't feel pressured at all. Candace the OM always answers my membership questions she's very knowledgeable and professional. John the personal training manager helps me when I have questions about equipment and has helped me w some small fitness questions. I had to purchase training and I love it. Only been a member for a short time but I've lost 10lbs and I feel great. I really feel like they care!!!