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  • I went to Phoenix Baptist, the ER nearest my doctor, straight from his office at his urging. He suspected my gallbladder and called ahead to the hospital with this information. After a few hours of seemingly every expensive test they could run except a HIDA scan, and after a very rude interrogation in which I was treated as a drug-seeking addict, I was released with pain medication, antibiotics, and a suggestion to follow up with my doctor. Two days later I was rushed to a different hospital where the correct test was performed. It was in fact my gallbladder, something a HIDA scan would have found had Phoenix Baptist bothered to run it. I had emergency surgery and was in the hospital for nearly a week. I should also mention that they kicked out the lady in the ER bed next to me because she didn't have insurance, although she had dangerously high blood pressure. Since she came in not for her BP but for a sprained knee they told her she'd have to be treated by her primary care doc. She was crying and saying how terrible she felt and would they please help her, and they refused. They spoke to this elderly lady just abominably. I get that they're a business, but would a little compassion and bedside manner kill them?
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