I got a cut, highlight and "conditioning treatment" and my stylist was Jonathan. I told him my hair was very fine and you could easily see abrupt lines etc if my layers aren't blended. I asked him for some framing around my face, some long layers and advised I don't want to lose a lot of length. My hair ended up choppy and uneven. There is not a nice v shape in the back like I asked for and it's super short around my face. The highlights look good but the cut is horrible. He was rough the entire time and was combing my hair out with a paddle brush afterward when it was very tangled and was pulling hair out. I cried when I got home and realized just how bad it was. Then a friend of mine and I were talking and she went there and got him as well and he ruined her hair too. She went back so he could fix it but ended up walking out and going elsewhere to have it fixed. I'll be doing the same thing tomorrow - going elsewhere to have it fixed. Also, track pants and a tshirt are not acceptable attire for a salon/spa. And the cheesy vending machine in the waiting area? I should have walked out immediately. Don't go here.
Just an update. I went to Hotbox Salon today to have my hair fixed and David, the owner fixed my hair so beautifully. Highly recommend going to Hotbox and skipping Aspen all together!!
I'll try and upload a new pic of my fixed hair
Cut.