This is the closest starbucks to my work, so its where i head for my last minute hot chocolate in the morning or if my boss wants one. This location is great if your on the go because of he drive-thru featured at this location.
Because it is on Tropicana, you are gonna have a small wait in a cramped location. The staff is super knowledgeable and pretty quick, but since it's on a main drag, visible from Tropicana, next to about 10 store's and the gym, and across the street from the park..it is constantly backed up. Because of the small layout and limited seating, this is not the ideal location to sit and just enjoy yourself with your friends-if you would like that type of scenario you should probably get your coffee to go.
The staff makes good small talk if there not too busy, but it seems like the staff is always changing. They always make my order correctly, but I don't have a very challenging order - Hot Chocolate most of the time.
Sometimes pan-handlers can take away from the experience, but eh whatcha gonna do?
Cheers!
~MikeB