Doctor is awesome, very attentive and listens well. Their sales staff, however, are the complete opposite. Word of advice, don't go there even if your insurance does cover contact lenses or glasses. The moment they find out you are not able to "afford" to buy from them because of the over-priced quote, their attitude changes from a suck up brown noser to a complete snob. I would never give them my business ever again even if my insurance were to cover all costs and expense at their store or any of their other stores. Worst customer service I have ever experience!! If I can give zero star I would.