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  • The only reason I gave this place two stars was because of the pretty building and atmosphere and patio by the river. The service was horrible and for the price and nice kind of place the food was sub par. It took about 20 minutes to get our drinks, and it wasn't that busy. The food took about 30 or 45 minutes more and was sub par. I got the BBQ chicken salad and felt like I got ripped off. It had barely any toppings, like ten black beans and a dash of green onions. It was supposed to come with avocado and although our server swore there was some kind of avocado salsa on there I sensed nothing of the kind. I could have tossed some chicken in BBQ and thrown it on iceberg at home and avoided paying $13 for crap. My friend got the tilapia and it was cold. My other friend got a steak and she did say she liked that. We were going to get dessert but the whole dinner affair with the wait on the food and drinks took almost 3 hours. So we went to the hibachi place across the street since we all left hungry and got sushi and dessert there. The service was excellent there, pretty sad since burntwood is supposed to be a nice place. At no time did the waitress apologize for any wait or ask how the food was. Even when I go to the Fox and Hound pub the manager always comes and asks how things are, every time. I didn't see anyone who seemed like a manager at any time I was there. Wouldn't dream of going back. It's a shame.
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