My beloved 15 yr old dog is in stage two kidney disease, i wanted to get a second opinion from elsewhere - taking my dog to this sorry clinic was the biggest mistake I have ever made. The so called veterinarian who couldn't even read lab results, prescribed wrong medications, ordered unnecessary lab tests. Yep, that is what my banfield veterinarian did to me. After spending over 300 dollars on urine test, and wrong medication (they refused to give me a refund) i am now out of 300 dollars. No answers, no advise absolutely NOTHING. The doctor could not answer any of my questions concerning his condition - her immediate answer was "i have to call specialist to find out what's going on with your dog" ... just imagine you are sick and you go to your doctor, and the doctor is completely clueless! And they have the nerve to chage you for "consultation" fee. I have heard banfield likes to hire young, inexperienced vets. Anyone who is crazy enough to bring their pets to banfield deserves what they get. They are expensive and clueless. Avoid banfield like the plague!