I never expected to write a Yelp review for the DMV but I had the first positive DMV experience of my life at this location so they deserve a review.
First, everyone is friendly! Really! The employees smile occasionally! We had a very pleasant conversation with the lady who did my driver's license renewal.
Second, I was remarking to my husband as we walked in that I don't understand why places like the DMV are always full of the creepiest most degenerate weirdos when SURELY there are normal people who occasionally need to visit a government facility to do normal things like renew their driver's licenses. Apparently all those normal people go here.
Third, the facility itself is clean and airy and not a dark dank creepy office like some other DMVs, including the one I last visited in Chicago which was literally in the deserted basement of some downtown office building.
Fourth, you can track wait times online and it is pretty accurate. We chose the Henderson location because it had the shortest wait time (some of the others were well past 2 hours when I looked). In this case, I think we waited slightly less than the 40 minutes quoted and all in all the process took a little over an hour.
I can't give 5 stars because, well, it's still the DMV.