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  • We had to take our grandmother here because she was having problems breathing, congestion, and vomiting. We went on Saturday, June 10, 2017 and there were a few people in the waiting room. There is a tv in the waiting room for your convenience and it was really clean and had very comfortable seats. They had a little play area for children so my little niece and nephew were able to stimulate their brains without stimulating ours ** hint hint **. We were waiting about 20 minutes before being called back which wasn't too bad at all. I didn't initially go back with my grandmother but I later joined her and my sister after they had taken her vital signs. The doctor came in pretty quickly and got right to asking the necessary questions to try to help my grandmother. She gave us a quick scare like she was gasping for air and we immediately called them in the room to let them know. They came right and checked her oxygen level which seemed to be fine but it still seems that she wasn't able to breathe. They ordered for a chest x-ray and my sister went back there with her for that. They were also able to supply her with a wheelchair because it was really hard for her to try to walk around with the walker because she has become so weak and out of breath. Her chest x-ray came back fine and everything else was so-so but I still wasn't satisfied because it hurt me to see her in so much discomfort. They were unable to send her prescriptions electronically because their systems were down but I totally understand as I have the same issues in my day to day life at work. The nurse offered to walk us out to the car and assist my grandmother in the car and it was a great help to us. All of the staff was really pleasant and we had a great experience in spite of the reason we had to be there. Really clean place and recommend them for any of your urgent care needs. I'm big on customer service and this was met my needs. **** I forgot to take pictures because I was so into what was going on with my grandmother.
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