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  • At my work we come here pretty often. We call and place our order and then someone goes to pick it up. We have had the times where they forget forks and knives or some kind of condiment and that's normally no big deal, however today I was treated horribly. First and for most they forgot one food item so I had to drive back and get what was paid for. Well when I walked in to talk to the girl at the register and inform her we called about a missing meal, she looked lost. A young guy came up and started giving me an attitude, I don't appreciate that especially when it is your fault my food was not in the bag the first time around. When I simply asked if there was anything they could do for the compensation for me having to drive about 15 minutes back there the guy told me they don't do that with the most obnoxious attitude I have ever seen. Now normally id just let this go and move on with my day but I just couldn't believe I got that kind of service. Now mind you I was nice about it and even offered my receipt to show it was paid for and all I wanted was my food. Once I got the attitude from this guy I was done. I took my food and headed back to work. But what is worse is once I got here I took my food out and guess what they STILL forgot to give me syrup for my pancakes. Like really guys... Normally when someone gets pancakes or French toast they like syrup. Thank god my coworkers saved some of theirs for me. I will NOT be going back to this location again. im so disappointed. I work in customer service and that is not how you treat a customer at all. Management should really check their employees attitudes and how they chose to handle customers.
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