The service and burgers were out-standing! I am giving a 4 for the following. For a $16 burger, you could throw in some fries, it's super loud being right by the main doors of Planet Hollywood, the cheddar ranch dip for the fries tastes like it came out of a tub from Walmart, and my "medium" burger was more "medium rare." Over-all though, unique and almost decadent burgers.