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  • Our first time to Babbo , Cave Creek. We took our family from New York, hoping for a fun dinner experience. Unfortunately, nothing could have been further from the truth. Our server was friendly enough, but too much joking around, rather than taking care of us. I ordered a salad and entree, others ordered just an entree. All of their entrees came out at the same time as my salad, so they were going to be finished with their dinners before I even started. I asked the server why he did this, and he just looked dumbfounded. He said he would "try" to rush it. To no avail. I told the manager about this, and she just said "ok, I'll talk to him. Then, at the end of the meal, after our wine was gone, our guest asked the server why an Italian restaurant doesn't serve bread? He replied, after looking shocked, "Oh, I forgot. Would you like some of our famous focaccia bread?" Laughable, and ignorant. I explained all of this to the"manager", who was hobbling around on crutches looking miserable. I asked her what she could do yo help us out, and she said she wasn't authorized to do anything. Really?? She's the manager. Finally, and reluctantly, she took a salad off our bill. We live in Cave Creek, but we won't ever be back.
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