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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Called the general 866 # in order to see if they were willing to lower my bill. $73 a month for just internet is too damn much. Century Link tells me I can get a 2 year guarantee for the same speeds at $29.99 per month. First try- got disconnected while being transferred to the "Loyalty Department". Second try- once again disconnected, however the agent I spoke with told me that I can press "4" if I have to call back in order to go straight to the Loyalty people. Third try- I press the number "4" at least 4 times but I still don't get transferred to anyone in Loyalty. So, Sarah keeps me on the line this time while she connects me. In a minute, I get through to the "Retention Department" where I plead my case and I am offered a discount and a 2 year price lock guarantee against any monthly rate increase. It took me about 5 minutes once I finally got through, and it was worth it to save 20% on the 55 mbps premier plan.
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