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| - We have owned our home for many years and have always used Company "X"
for our A/C and heating needs. Over the past few years, Company X never seemed to fix our problems on the first visit, always required a "call-back" visit, sent a different guy every time (even on call-backs), and was charging me exhorbitant prices.
A recent visit (and another call-back) with Company X (in a story too long and boring), and I had had enough. They were telling me ridiculous information, and
the price for a part (for something they should have fixed on the FIRST visit)
was going to be $350.00 plus labor. (I had already spent over $500.00 a
month earlier.)
I decided to get a second opinion. Because of the YELP reviews, I contacted
Lynn at Cool Guys. Lynn did confirm the problem; however, he quoted
me $80.00 for the part (a BIG difference) plus labor. In addition, he
solved our problem on the first visit.
Lynn was able to get out to our house in RECORD time. He got right to work
(no chit-chat while charging for his time). He was professional, honest,
fixed our problem on the first visit, and his prices were VERY reasonable.
I was very impressed.
Lynn at Cool Guys is now my new A/C guy!
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