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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-02-22 00:00:00 (xsd:dateTime)
itemReviewed	Jim Marsh Kia
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	Stopped in on Thursday to coordinate Friday morning service on my second vehicle. Chad showed me where the key drop was so I could drop the car later that night or early in the morning - I wound up getting a ride and dropping it off Thursday before they closed and talking to Chad again about what to expect the next day. I called after noon, by prearrangement, to see if they're done or need approval to fix something; I get a guy's voice mail. Figuring it's lunch time, I hang up and call back at 1 - same voice mail, so this time I leave a message. 2pm, no return call so I call again: transfer to voicemail. I hang up and call back and explain to the lady answering that my car is in for service and I need to talk to someone and voicemail isn't cutting it - she understands and tries a different extension and BINGO it's a human. I tell him my car, and he checks and says the guy just went to lunch, so can he call be back in 30-45 minutes and let me know what's going on? Hell yes, I say, that's perfect. After an hour and no call, I drive over to see WTF is happening, and as I walk in, there's Chad- same dude I talked to 24 hours ago. He says he was just about to call me, and as I'm thinking "perfect, it's done and I'm here" he says "they haven't had a chance to look at it yet". Oh. Okay. Then give me the key and I'll leave. Poor commo and inability to produce = SERVICE DEPT FAIL. p.s. I still need a good Kia mechanic. p.s.s. zero stars gets promoted to one because their parts desk people are pretty cool.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Mike

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