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  • I bought the Living Social deal for this place that included xrays, exam, cleaning, and Zoom whitening service. I waited over one month from when I purchased to make an appointment as I realized they would likely be swamped with calls. When I made my appointment, there appeared to be no problems and I assumed all services would be done during that visit. Nobody told me otherwise. When they called my phone the day before my appointment to remind me of my appointment it went to voicemail and I got the message later that evening. I have had many doctors appointments and I have never had to call back to confirm my appointment the day before! So when I arrived the next day the receptionist told me that because I did not call back to confirm my appointment time my spot had been given away to someone else. I have never heard of such a thing! When you make an appointment it should be set in stone and should not have to confirm again. Also, she stated they could now only fit me in for the xrays and exam, and that I would need to come back for a separate appointment to have the cleaning and whitening done. Turns out I would have to make three separate visits in order to get all services. The technician there told me a different story and said they were doing this because they can't have so much "chair time" being taken up by these "coupons". What this tells me is that they wanted the money but tried to make it difficult to get the service. Such poor business practices. I caution anyone who is thinking about going here and highly recommend searching them on the web to read more about the business, as I feel many of the negative reviews are fitting. Each time I was there I witnessed at least one or two patients complaining about their denture services and how they were having so many problems. Beware!!
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