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  • I am going to have to concur with the previous reviewer on this one. Although I think they were perfectly friendly towards me, I certainly also had to be proactive about getting my jewelry back, and I was also surprised at the cost. I had two clip on earrings converted to posts, which I would consider to be a relatively easy thing to do. They told me they would call me to tell me when to come and pick it up, and gave themselves a window of two weeks. I finally called after three weeks, and they told me it would be done in a few days. It was almost as though if I hadn't called, they would have forgotten to do it, but because I called, they remembered. I thought that was odd. That being said, the quality of the work is superb. The guy seemed genuinely interested in whether I was happy with his handiwork, so that was nice, but I agree - the pricing seems unreasonably high, and the service does not convey a concern for the customer. The hours are also nonsensical. I MIGHT come back again, but I might not.
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