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  • It has been quite awhile since I have been in here. I made the mistake of coming to this location on a Saturday. This is September, not December! Why is everyone in this shopping center??? I had a Print that I needed to be re-framed. So after driving around and looking for a parking space. I finally found one way over by Frys. So in total it took me 15min to park and get into the store. Carrying the giant artwork with the broken glass. I headed straight to the back of the store where they have the framing dept. I waited a few minutes then I was lucky enough to have Fely come out to help me. Either Fely is new to Michael's or she is just like what we call clueless. Everything I asked her for she wanted to give me the opposite. I wanted a new frame ,preferably plastic but, will take metal. Also new glass. Again I want the red plastic shiny frame. She puts wood frame on it. I tell her again no, I want the red or if you don't have that I guess I will take the blue. (it is for a kitchen). Again she puts wood on it,this time wood painted silver. Fely do you understand the words that are coming out of my mouth??? So then how much is this. Total for glass and new Plastic frame?? She quotes me $$600.00 and some change. Girl you must of lost your mind!! Then she admits, oh no that is if you get this high end cherry wood frame that I have been pushing on you since you walked in. Lets bring it back to reality Fely. Finally after the manager did a drive by and saw what was going on. Reminding her that there was a 50% off sale on framing all week. I got what I wanted. A cheap Plastic Frame with the cheapest glass they make there. All for $160.00, such a deal (NOT)..... If it had not been such a hassle to get into this place I would have taken my gear and left. But, then the best part came when she told me I would have to wait nearly 3 weeks for it. Which is fine, but I also must pay in full today. Because, that is store policy. I like Michael's but, not the framing dept. It is a total rip off. Sorry to say. Then I find out that they have a frequent shopper card, Did Feley every ask for that or ask me if I would like one? Hello to the no. She was too busy trying to charge me $600.00 for some shite.
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