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  • I used to come here more frequently than I do now but if I remember correctly, it's still the same. They've got great selection for dim sum and there's constantly servers and managers and people walking around. The reason I stopped coming here? We got to know all the servers and hostess and managers really well here, but they work on commission. What exactly does that mean? Well, first off, they don't get a share of the tips, the tips goes directly to the owner and the workers get a flat rate, it is higher than other places but you get what I mean. Second, when they are selling items like moon cake for Mid Autumn Festival or taro pancake for New Years, they get a percentage of what they sell. Well, when you get to know everyone, EVERYONE tries to get you to buy from them. We ended up having 12 boxes of moon cake, 15 different types of cake thingies and what not. It's ridiculous and you honestly can't say no or else they'll spit in your food/tea. In spite of all that, their food is really good. It's fresh and non-greasy and there's a lot of it. You can eat so many different things. My personal favourite is a dessert, I can't tell you the specific name of it but it's got tapioca in it and it's like a custard. It is my all time favourite and this place is basically the only restaurant I know that makes it. As much as the food is wonderful, getting to that point is horrendous. There is a tiered system that they use: if you know a server or manager or the hostess, you stand elsewhere, if you don't, you stand in the front. Now of that group that "knows" someone, they are split into the ones that frequent more often and the ones that you sort of know and come weekly or bi-weekly. This makes the process extremely slow as they give to that group of people first and leave the rest for after they've all been seated. I once waited for a table of 3 for 45 minutes on a weekday. Aboslutely ridiculous. But people keep coming back for the food and the cleanliness. They recently renovated (an already nice restaurant) and put some of that popular dark panelling that everyone is using. Best time to come? Weekday between 11am-11:30am, any time after that and you're so screwed with seating.
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