Came in because my boyfriend's truck needed work, so I had them do their free brake inspection as well for my car. This took three hours...2 1/2 hours longer than I was told. My tires were not put back on properly, and were noticeably unbalanced after leaving their shop. One of their workers (an older gentleman, presumably a manager) brought me their report, which said my rear brake pads had about 20% left (or a few hundred miles or so) -True-and needed to be changed soon, my left side front had a piston or caliper issue-also True, but VERY minor- and both front sets of brake pads needed to be changed right away-VERY NOT TRUE. He then tried to upsell me on their platinum package which would have amounted to somewhere near $200 for one axle. I thanked him for the report, then went to autozone, got my own brake pads, and did the job myself. Nice enough people, but get ripped off at your own risk. Go to Mr. Brake instead!!