I tried competitors and see the value in the statement, "You get what you pay for". Yes, the prices are little more, but my clothes have always been cleaned well and they've never lost anything of mine. Moreover, they will take responsibility if the service isn't up to snuff. For example, I took shoes in for new leather soles and heels. They told me they would be done off site . For some reason, the new heels were done in a different color from the boots. Seeing my displeasure, the lady charged me nothing for the shoe repair. That was very fair and I really couldn't blame them as the repair was outsourced. Great place.