The employee are cold and unfriendly especially the older ones. It is definitely not a customer orientated environment. I would say only two out of their long standing employee's smile at you when you come to their counter. The cashiers have no people skills. If you say something to them in the way of small talk they completely ignore you. The manager's are the same way they do not show themselves friendly or make you feel like a valued customer, they do not acknowledge your presence and are just as disconnected and unfriendly as their employees. They may be this way because of the area it is located in. There is virtually no competition and the area that has a large amount of senior citizens located in the vicinity without their own transportation, so they tend to gravitate to Kuhn's,
One last thought I don't buy any thing from them that has to be weighted at the check-out counter talking about a cheating pair of scales; for example I purchased three of bulbs of garlic at $2.75lb. weight out at the check-out counter for $2.75 I knew something was wrong with that picture so I went back to the produce department and asked they be weighted on their produce scale the price came down to $1.57. I became suspicious of their scales a while before that event. A few days before the garlic incident I purchased one medium size tomato at $2.99lb. it weighted out at the check-out counter for $1.70 I have been grocery shopping for 50yrs. and I have a built in sense of how much something weights, not to mention I put the articles on little scale they have for customer to estimate the weight of a item and the numbers were way off. I still shop there for certain sale items but they have lost a substantial amount of my business because of everything I just listed above