This is the first time I've posted to Yelp and I was so displeased with my haircut that I felt obligated to say something. I don't normally have a go-to person for haircuts, since I only get about 3 haircuts a year but after this past experience, I will definitely be going to someone I know does a great job, through the personal testimonials of my closest friends. I went in on a last minute appointment to Ritual's Henderson location because the ends of my hair needed a good trim. I usually have minimal layering so I told the woman (can't remember her name) I wanted some layering but not anything that would make my hair look too thin or choppy. I have naturally straight hair, so straight it takes a lot of product to keep it wavy or curly when styling. After cutting what she said was about 5 inches off the ends, she blow-dried it and used a round brush to style it. It looked fine upon walking out of there but the next day, after showering and having it straight again, I noticed it was not even, it was extremely choppy and my hair looked thinner than ever. I'm disappointed because I really enjoy this salon and have been coming here for years for massages and the occasional haircut. I hate to say it, but I don't think I'll be coming back again. In the words of my good friend, "it looks like Edward Scissor-hands went to town on your hair." Sorry!