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| - I'll put the TL/DR at the top: As with almost everything else, you get what you pay for on tailor/alteration services. Suit Yourself is no exception. Also, no cards accepted - Cash Only.
I will qualify this review by saying I only needed a quick hem on a new pair of dress pants I purchased online. I didn't buy a suit or tuxedo, and I wasn't looking for a shopping "experience." I live in the area, and I pass the sign out by the street advertising "Quick Hem $10.00" several times a week. Quick + $10.00 = I'll try it at least once.
When I arrived, the signs indicating Suit Yourself was "OPEN" were placed outside, and the lights inside the store were on, including a neon "OPEN" sign; however, the door was locked, and no one answered when I knocked. The glass door was adorned with lettering stating, "By Appointment 602-589-9200." I called the number on the signs, 602-820-4481, twice, both of which went to voicemail. I tried the By Appointment number, and I reached a person, who told me he would give me the tailor's number right before he hung up on me.
I tried calling the first number again. Someone answered and promptly hung up. I tried once more with the same result. I had been outside the store for 10-15 minutes in the searing heat, so I decided to give up and perhaps call later for an appointment, since this tailor was recommended by several people in the neighborhood. As I started to back out of my parking spot, a truck pulled up, and a man jumped out, unlocked the store door and quickly went inside. I went inside and explained I was the guy who was blowing up his phone. The man graciously apologized (he had to run to the bank). It seemed to be a one-man operation, so allowances had to be made.
The tailor gestured to the corner changing area, which was a shoji-style privacy screen and a chair. It didn't feel awkward to me, because, hey, it was just two guys; but, some folks might have a problem with it. I changed into my pants and stepped up on the little podium. He measured the pants in about 3 seconds and told me it would be ready in five minutes. I asked him if he accepted cards for payment, and he replied, "Cash." This was a little frustrating, since the Yelp page indicated credit cards were accepted. I explained I would have to go get cash, and he said the pants would be ready when I got back. I drove down the street to the Circle K to get cash back on a soda, and sure enough, when I returned the pants were hemmed. I gave him the cash, and I was on my way.
Here's where the 3-star review comes into play. It was a quick and cheap hem, and that's exactly what it looked like. He didn't ask about a break on the hem, and I forgot to ask, so I got a full-break hem, which looks sloppy, in my opinion. With enough time and patience, I could have hemmed the pants myself, with practically the same quality outcome. I like to support neighborhood/mom & pop businesses whenever possible; however, the next time I need alterations, I will try another place before I return to Suit Yourself.
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