My expensive sunglasses & case were stolen from my glove box during my visit today. The only reason I go here is because it is conveniently located near my office.
I got an oil change and a car wash included. They tried to pitch me on paying triple the price I would pay anywhere else for air filter replacement (hey you told me to get it replaced last time too!). No Thanks!
When returning to let the manager know that my sunglasses were stolen - the man that performed my oil change came into the lobby. I let the manager know (Danny) that this was the man who did my oil change. He acted confused and did not remember seeing me earlier that day.
He assured me nobody goes through glove boxes, but clearly that was not the case (read the other reviews, I'm not the only one).
The manager wrote down my information, asked a few people around the lot and came back to tell me he would call me if he found anything. Looks like I'll be heading to the mall for new sunglasses and looking for a new place to get my car washed.
You've lost a long-time customer and hopefully many others for employing thieves and liars.