I dont understand why people give em bad reviews for the service. I guess because of the price you pay you feel entitled to be treated as royal. Prices are not cheap i recomend you try it with their weekend specials. Buy one steak get one free, sides not inclued. Besides having really generous portions. Food quality is outstanding. Not a divey place, not applebees. But still a very familiar/friendly atmosphere. The only downfall was some little cleaning details. There was a piece of red cabagge in our table. And in the restroom wet paper towels in the sink. Those little details got me thinking.