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  • One star for HORRIBLE customer service!!! Whoever is in charge or managing this location needs major customer service improvement!! This is the only location I would highly NEVER recommend anyone to go to!! I went to this location with my son on May 4th around 6:15PM. This young lady with blond hair was soooo impatient and her face was VERY unwelcoming!! My first initial contact with her, I said I wanted the...buy two get one free smoothie. When she told me the total, I immediately knew she charged me for 3 smoothie!! So I corrected her politely and she was like " I discounted your smoothie." I continued to tell her, it's incorrect and she walked away. From that moment on, my kindness escalated to being a B****!!! When she called for our smoothie, for the second time around I showed her the receipt. With an attitude, she said " ugghhh go to the cashier and have her look at it and she walked away." To top that off, my son heard her telling another girl in the back, "it's just a freakin smoothie!!" Seriously??!!! Don't advertise S*** you can't make!! I can imagine how they treat other customers that walks in that door. So I waited in that long line AGAIN and repeated myself to another cashier. At first, she asked if she was responsible for the error and I was like..."NO it's that impatient worker behind you." She then went in the back and spoke to someone and when they both came back, they didn't even apologized for the inconvenience. Instead, the cashier asked if I wanted a star card or something like that and I was like...." NO, I asked for the buy two get one free smoothie, but that worker of yours right there is such in a hurry and she has no customer service whatsoever!! Instead of crediting it back to my card, they gave me cash!!! I will never go to this location again!!! The smoothies we ordered didn't even taste as good anymore! Customer service is just awful!!! It's sad that my son had to experience that!!
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