When talking about ramen in downtown area, I always recommend Kinto Ramen to my friend. I'm a big fan of their thick noodle and classic pork broth.
I've been to this location several times and everytime I enjoyed the ramen as well as the friendly service there. But today I wanna mention a bad service experience there. I went there with my friend. A tall young guy served us. Each of us order a ramen and after discussion we decide a to add an appetizer tako wasabi(very fresh tasty wasabi flavour tako. It's actually very good if there is nothing happens next)
Couple of minutes later, the tako came and our ramen right after. We started to have our ramen, and the server brought a hot chicken karage which we did not order. I thought he may be give it to the wrong table and I told the server immediately.
The guy become so rude.He said I'm 100% sure you order this.Huh....I'm also 100%sure I did not order the karage. I tried to explain that the order were decided by both of us. One appetizer is enough and we don't want to waste food. So there is no possibility two appetizers are ordered by us. My friend also said we didn't order. Then he argued impatiently I don't understand you....excuse me, is this the way how you serve the guest? At last he took the karage away with a very unpleasant face.
I felt very upset and this definitely affected the whole dinning experience. Seriously I'm not the kind of person who is very critical to the service. I enjoyed the ramen there and I don't expect to much about the service in a ramen place. I don't mind paying $5.9 for the appetizer but the server's way of pushing me makes it unacceptable to us.
Anyways the ramen there is highly recommended hopefully you will be served by the girls