My family has been to SMIL several times- several locations depending on the doctor we have just seen. Been to the Highland office as well as this one on Scottsdale road and without exception we have had amazing experiences. Check in is swift and polite. The technicians have been fabulous for my teenage daughter for anythng from bones to sinus scans as well as for my own mammograms. I will always go to SMIL for imaging. They are professional and efficient. Brand loyal on this one!