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  • Management is rude and unprofessional. I don't recommend living here or at any of the other apartment properties that they own. I had been living there for just a few months when I was out of town for a weekend and I came back late on a Sunday night to find my front door wide open with two water damage control guys trying to salvage what was left of my apartment. I asked the damage control guys what had happened and they had explained that the pipe behind the washing machine had burst. They said that by the time they were able to get into my apartment, it had been submerged in 3 inches of water. When I asked them how they were able to get into my apartment, they had told me that the apartment maintenance guy had let them in. Then they proceeded to let me know that they had actually asked the maintenance guy if he could help them try to salvage some of the electronics and the furniture and the maintenance guy said that it wasn't his job to do that and he just handed them the keys and walked away. The next day, I went into the management office to find out why 1)no one had notified me of the situation and 2) why the maintenance guy just left two complete strangers into my apartment and then just took off. The manager responded by saying that they had not notified me because they were understaffed and they were closed by the time the maintenance guy found out. She said that she was about to call me right before I walked in. I was infuriated. You would think that something like this would be important enough for them to either come in on their day off to notify me of the situation or to have the maintenance guy call me to let me know I don't have a home to come back to. I explained to her what the damage control guys had said about the maintenance guy and her excuse was that he was really sick and that he didn't feel well enough to stay while the damage guys were there. I also asked her what I was supposed to do and where I was supposed to stay considering the fact that I had lost everything I had owned and the flooring in my apartment was completely gone. She responded by saying "that's what renter's insurance is for." She said that once I had talked with my insurance company that I could come back and try to negotiate something with her. I also asked her if she had another apartment available, but she said no. Weird thing is, somehow they were able to accommodate the tenant living in the floor underneath me (she was also out of town when this happened and the water soaked through my apartment and went down to hers). It took the apartment two weeks to replace all the flooring. I also had to travel back and forth to the apartment on a daily basis because one of the times I stopped by the apartment to pick up some items, I found my front door unlocked and all the lights in the apartment turned on. I guess they didn't bother locking the doors or turning off my light because they weren't the ones losing their belonging or paying the electric bill. Living here has been the worst experience I have ever had.
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