I have 6 piercings and Jimmy has done 4 out of the 6. He quickly became my official piercer. I can't say I go often but each time I go, Jimmy and the rest of the staff are very friendly. The piercing rooms are very clean & sterile tools are used. I had my tragus done & the healing was as smooth as can be because I followed their instructions. Went back for a cartridge & same thing, listen to him. He's a professional! Will visit soon for 2 more piercings ;)