More and more lies. I never brought a certificate to the dealership from True Car. They are pathological liars. What is being left out in this way too long convoluted response is that I was contacted by a Mr. D.O. Dawoodi last week and was told "We don't want our customers to be unhappy". He promised me a full refund for the Environmental Protection package that I did not agree to purchase. However, Mr. Dawoodi never called me again. I left him several voice mail and email messages and he is totally ignoring me. What does that say about him? I have nothing to gain by posting a negative review. On the other hand, the dealership has everything to lose with a negative review. Love Social Media.