My first time ever doing Lazer Hair Removal. I didn't know what to expect. I went in, the girls were super friendly, made me feel really comfortable, explained everything I needed to know and then started the Lazer. I was freaking out for nothing, all I felt was a pinch. I waxed 1 time my eye brows and it hurt like a xxxx, Lazer hair removal is 10x painless. I would recommend Laser Away to everyone. It's the best thing I ever did