Wanted to love this place as it is so convenient but I was failed, I got my gel nails removed and a classic manicure. My manicure was horrible my cuticles were cut in a rush and I'm pretty sure she didn't even do two of the fingers all well leaving one of them bleeding. After she buffed and shaped my nails she didn't even remove the nail dust on my fingers before applying the polish. I paid the 3 extra dollars for the massage which was pathetic she literally just rubbed lotion on me and called it a massage. Let's not forget to mention that there was three ladies working on 7 clients at the same time which means no ones service was done well.
On the website and the brochure under "Mani&Pedi Menu" it says that the classic comes with a hot stone massage, scrub and hot towels so I thought I would have been getting that as that's what it says clearly. But, when I asked her why she didn't perform any of those services she said they were for the pedicure. Nowhere did it specify that they were for the pedicure only and if that is so then it shouldn't have been under the title Manicure and Pedicure. I ended up paying the extra $3, which isn't much but either way does rip you off, and also asking them to be a little clearer on the website and brochure but by the annoyed look on her face it didn't seem like she wanted to take that advice. I suggest doing a walk in and checking out their employee:customer ratio before committing because your service will be most definitely rushed and un relaxing.