First off the greeter has a personality of a door handle. Second we had to wait for a table (booth) and there was hardly anyone in the place. We found out we had to wait because almost every table in the bar and restaurant side still had left over food and trash. It was disgusting. Now this could be due to maybe they were short staffed, but if that's the case that waitress should be cleaning as soon as they leave for the next. Sorry but it was so unappealing I really didn't want to stay. We did stay and ended up eating in the bar where we had to ask for a booth to be cleaned. The greeter seemed annoyed that we asked this....too bad maybe she should be helping and cleaning these tables. Bye the manager was sitting at the bar just chatting away with another patron. Really!!!! Help out your servers!!! Grab a towel and clean. Our waitress was the bar tender and she was very nice and on it as much as she could. Her name is Kelly. She was very sweet. As we sat down the table was so wobbly we could barely eat from moving we held it down with our feet. My boyfriend tried putting something under the leg to support it but the floor was so soiled and filthy he didn't want to even put his hand near it. Thank goodness we ordered chips because we sat for nearly an hour before we got our food. Btw did I say the place was nearly empty. When we got our food I can say that it was hot and pretty good so there's a plus. We definitely won't be coming back to this location or Chili's at all. There's too many other choices out there to deal with any of this.