We come here many Friday nights because they are not crowded. However I have realized the reason they may not be crowded is the horrible service and the fact that they have an event menu instead of a regular menu when there isn't a hockey game or concert going on. We sat at the bar and literally waited 30 minutes to get a food order in. All the bartenders would look at us and then not help. Looking around the restaurant most of the tables are empty and the staff has congregated around the bar not paying attention to their customers. The female bartender only seems to want to help out the male customers, we were here on November 17, in case the management truly cares about the image of this establishment.