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  • I have been coming year for many years, mainly because of it being easy to get to from where I live as most locations are just as far. I'm not sure if the servers are mostly students from the nearby college. It used to be a descent place years ago but some other reviews confirmed what I also suspected and noticed. It appears that the management has changed and this place has become awful. I was dining here once with family and I had a coupon for a pair of large specialty pizzas at a good price, so we wanted a meat lovers and a super supreme. We watched as our server went to the front and asked the manager about this deal. After a short discussion she came back saying that we were restricted to only a few choices such as the Canadian pizza; basically just the few specialty pizzas with the least amount of toppings. The cheap manager didn't want to honour the coupon for the full value. I had also been here twice with family and a friend just days apart during the same month because of my birthday. Both times I noticed that the utensils such as the forks were not properly cleaned and I'm not talking about water spots. This place is a disgrace to Pizza Hut and I keep getting the impression that they are trying to cut corners everywhere. Some servers are still nice and I do visit here very occasionally but this location ruined the whole Pizza Hut experience for me. For how expensive their pizzas are and after tipping them and paying extra for dine-in, this place doesn't deliver on quality and value. I've never been so disappointed with Pizza Hut in all my life. Update: (March 18/2015) I was hesitant to revisit this place but I ended up coming here once more with family. Our server was nice but the hot water my family asked for was lukewarm (without lemon slices like some other places). I didn't get a straw with my cold water but I had to wait a good while till she came back with out pizza to ask her for one. At another location the server asked us if we wanted parmesan cheese and chilli flakes, but this place only had chilli flakes on the tables with the salt and pepper. The other location served mints with the bill and this one did not go the extra mile. I could care less about minor things but I ordered a veggie lover's pizza with a regular pan crust and for some reason the crust was really dry. It just felt like they were skimping on a lot of things but still charging the pizza hut price.
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