Hickory Hills treat my dogs so well. The staff is genuinely happy to see my dogs, and my dogs are always excited to go there. The play area is great for the dogs and I love that you can look at pictures of your pooch having fun while you are away. The staff does not hesitate to call with questions and are always friendly and professional. I used to go to a much more expensive place that I now feel was overrated and overpriced for what we received. This kennel gets two paws up from Winston and Ham!