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  • I'm glad I read the reviews, I know it's not us. However, (other than Erin) the service here is frustrating. Any call from corporate is rude and inaccurate to where we just don't want to answer. When I reported a credit card mischarge with from a fraudulent company they were miserable. I felt like they didn't want to help as the manager complained how much work she had to do and suggested I go back to the restaurant a third time. Not friendly smiles, no warm greeting. Just borderline nasty . Regrettable we opened here. 7/14 had a very surprising and fair phone call with the Vice President moments ago. Even though we were surprised with a call from the semi-anonymous posting we instead were met with an honest , frank and accountable response to a breach in customer service. It was refreshing to have someone state that there is a problem and we are going to fix it. If the next visit the service improves I'll amend or remove my review (I was not asked to) Thank you Linda for making the time and changes necessary to continue.
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