rev:text
| - I went to this place at night to get something I'd been forgetting for weeks. I hate Walmart but it's close and I thought , just give them another try. Why why why why why.... I needed bike patches, simple enough. I go to the bike area, they are locked up. I find an employee, ask her to unlock for me. She can't, calls on the overhead, I heard it, for the manager to come unlock it. I wait, 5 min, 10 min, 15 min. I then go find a display nearby of ice chest, pull one over to sit on because my back hurts. I wait, find the girl again, she calls again and I wait. I then call the store to ask for a manager while in the store now at 25 min wait time.
I told them to please send someone to the bikes to unlock. Finally at the 28 min mark, they decide to send someone over.
Good customer service is never needed here because people come in and accept it. I personally think people need to begin to expect more for themselves. I am disgusted by the constant lack of care for the customer. #nomore
|