I always rent from here. I had made reservations with budget to go out of town. No where on their website did they say they only went to Cali and Arizona. I go to pick up my car and just mention I'm driving to see my parents. The agent tells me glad I did because their cars don't go to Tennessee. At this time I'm in hysterics because I'm leaving in less than 12 hrs. She offers to help me find another rental place. I'm worried at last minute everything's going to be way too expensive. She calls this Avis location and talks to David, lucky he has a car for me. I rush over to him and explain what happened and the reason I'm going home and he plugs away and he is so sweet to give me a discount my rental ended up being 10 cheaper than my budget rental.
Since then I've used then another 4 times and lab on using them again in June.
Highly recommended.