Always very busy but any good place is going to be busy.
They always have great prices on bulk items. Granted not everything in life is needed in bulk, but you pick and choose. My the fact that you can get decent quality clothes for a cheap price is nice as well. They aren't Calvin Klein but who cares if you're going inexpensive. (But not bargain bin)
The business and employees have always been great to me, just be careful of the other shoppers. There are a majority that care only about themselves and will run you over to get where they want to go in the store.